FAQ

Frequently Asked Questions (FAQ)

1. What size bed should I get for my cat?
We recommend measuring your cat while they’re curled up and choosing a bed slightly larger than that measurement. Most of our beds include size guides to help you choose the perfect fit.

2. Are your cat beds machine washable?
Yes! Most of our beds come with removable, washable covers or are fully machine washable. Please refer to the product page for specific cleaning instructions.

3. How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary by location, but most orders arrive within 7–15 business days. You'll receive a tracking number once your order ships.

4. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping fees and delivery times will vary depending on your location.

5. Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, we may be able to help. Please contact us as soon as possible with your order number.

6. What if my product arrives damaged or defective?
We’re sorry to hear that! Please contact us within 7 days of receiving your order with photos of the issue. We'll send a replacement or process a refund as needed.

7. Do you accept returns or exchanges?
Yes. We accept returns within 30 days of delivery for unused items in original packaging. Please see our [Refund Policy] page for full details.

8. How can I contact you?
You can reach us via our [Contact Us] page or by emailing our support team at prosecrecyff182@hotmail.com . We usually respond within 24 hours on business days.